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Note that re-creating a new profile will mean that you'll need to re-install features such as signatures and references to other, shared accounts. If an attempted repair doesn't fix the problem, the only remaining option is to re-create your Outlook profile, deleting the old one first. This is the preferred option because it will not destroy anything else in your profile such as references to other accounts, signatures and so on. You can try repairing your Outlook profile, following the instructions in FAQ 2771. If the Delay delivery feature is not to blame and your outgoing email is still getting stuck in the Outbox folder, then your Outlook profile may be incorrectly configured or damaged. If the delayed message has already been sent and is in your Outbox folder, open the message in there by double-clicking, then click on the Delay delivery button under Options, then clear the Do not deliver before box as described above, then click Close, and then click Send to send the message on its way. If you do accidentally click on Delay Delivery, first click the box labelled Do not deliver before so as to remove the tick mark, before you click Close: If this happens and you then just click the Close button in the resultant Properties dialogue box (there is no Cancel button, which would have been useful), it's likely that a delivery delay will still have been applied, and when you click Send, the message will go into your Outbox folder instead, to be delivered later at the time that was shown in the dialogue box. It's quite easy to click the Delay Delivery button accidentally when you had intended to use one of the buttons either side. In Outlook 2013, under the Options tab (when composing an email), there is a group of three buttons: Save Sent Item To, Delay Delivery and Direct Replies To:
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Accidental use of 'delay delivery' option If outgoing email is being stored in your Outbox folder, there are two known possible causes: use of the delivery delay option, or a damaged Outlook profile. This article applies only to staff and researchers, on the Exchange mail system as used with Outlook. We’re not going to apply any exceptions, so we click “Next” without selecting anything.2565Email from Outlook is being delayed by getting stuck in the 'Outbox'. If there are any exceptions to the rule, select them in the Step 1: Select exception(s) list box. When you’re satisfied with the rule settings, click “Next”. To change the number of minutes again, click the number link. The “a number of” link is replaced with the number of minutes you entered. On the Deferred Delivery dialog box, enter the number of minutes to delay delivery of email messages in the edit box, or use the up and down arrow buttons to select an amount. To define how many minutes to delay sending all email messages, click the “a number of” link under Step 2. In the Step 1: Select actions list, select the “defer delivery by a number of minutes” check box. If you clicked “Next” without selecting any conditions, a confirmation dialog box displays asking if you want to apply the rule to every message you send. If you want to apply this rule to all email messages, click “Next” without selecting any conditions. If there are any conditions you want to apply, select them in the Step 1: Select conditions list box.
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In the Step 1: Select a template section, under Start from a blank rule, select “Apply rule on messages I send”. Make sure the E-mail Rules tab is active and click “New Rule”. The Rules and Alerts dialog box displays. On the backstage screen, click “Manage Rules & Alerts”. You can save your message as a draft and either close the Message window or leave it open and click on the main window to activate it. To create this rule, click the “File” tab on the main Outlook window (not the Message window). You can delay sending all email messages by a certain number of minutes (up to 120) using a rule.
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How to Delay Sending All Email Messages Using a Rule To determine the type of account you are using, see the last section in this article. NOTE: If you are using a POP3 or IMAP account, you must leave Outlook open until the message is sent. Your email message will be sent on the date and at the time you chose. Click the down arrow on the time box and select a time from the drop-down list.